Questions about Honey Delivery

Can I track my delivery?

Yes, you will receive a tracking number once your order has been dispatched. You can check the tracking on the Royal Mail. 

Can I request a specific delivery date?

Unfortunately, we are unable to accommodate specific delivery dates at this time.

Can I change my delivery address after placing an order?

Please contact us as soon as possible if you need to change your delivery address. Email us on or call us at 020 7846 9966.

Can I schedule a recurring delivery for honey?

Yes, you can set up a subscription for regular deliveries of your favourite honey products. We have a subscription program on our website. You can register on it and will receive your honey on the specific date you have selected. 

Questions about Subscriptions

Can we have different flavour jars each time?

No, you can only have the flavour that you’ve chosen on the website. With infusion we do change it sometimes from our side. We are trying to add new features to our subscription but at the moment we cannot provide you with this choice.

Can we add notes on the website with our subscription? 

At the moment you cannot add that, but we are working on it and hopefully in the near future we will be able to provide this feature on our website. We are always trying to better our services for our customers.

Is there a minimum subscription period?

  • There is no minimum subscription period, you can cancel at any time.There is no minimum subscription period, you can cancel at any time.

How do I contact customer service about my subscription?

  • If you have any questions or issues regarding your subscription, please contact our customer service team for assistance at or call us on  020 7846 9966. 

 Is honey 100% safe?

  • Honey is generally considered safe for consumption by most people. However, it is not recommended for infants under the age of one due to the risk of botulism.

General Questions

Why should I choose Local Honey Man?

We offer high-quality, raw honey that is locally sourced and 100% raw. Our honey is rich in antioxidants, antibacterial properties, and anti-inflammatory compounds, making it a great choice for immune system support. Plus, by buying local honey man, you’re supporting your local community and helping to protect the environment. So, choose the local honey man brand for a delicious and nutritious way to support your immune system!

What is raw honey and how is it different to regular honey?

Raw honey is honey that has not been heated or pasteurized, meaning it retains its natural enzymes, antioxidants, and other beneficial properties. Regular honey is usually processed, which can destroy these valuable compounds. Local Honey Man offers high-quality raw honey that is unprocessed and unpasteurized.

How can i tell if a honey is raw or processed?

Raw honey usually has a cloudy or opaque appearance and may contain bits of pollen or beeswax. Processed honey is usually clear and smooth in texture. Local Honey Man’s raw honey is easy to identify by its distinct, natural appearance and flavor.

How long does Raw honey last?

Raw honey has a virtually indefinite shelf life if stored properly. Over time, however, it may crystallize or thicken, which is a natural process and does not affect its quality or safety.

Why isn’t there an ingredients list for your honey?

As honey is a single-ingredient product, an ingredient list is not a legal requirement. Where this is not the case, for example our Vitamin D Infused Honey, we declare the additional ingredient on the label.

Do you have any Vegan Products?

No, unfortunately we don’t have any vegan products as we deal only with honey related products.

How should I store my honey?

You should store your honey in a dry place at room temperature with the jar, or lid, securely sealed. Once opened it's recommended that you use the original container the honey came in, though any glass jar or food-safe plastic container will work. Avoid storing honey in metal because it can oxidize. Do not refrigerate honey. In fact, it's much easier to handle if you don't because the cooler temperature will cause the honey to crystalise.

How can I make my honey runny again?

If your honey has gone hard or looks like it has crystals in it. Don't worry, your honey has crystalised and this is a natural occurance and shows you're buying the real deal, not honey-flavored fructose. There isn't anything wrong with crystalised honey, you can sprinkle it on top of your porridge. In fact, honey retains all of its flavour and quality in its crystallised form, so in most cases for cooking you can just continue to use it as you normally would.

What is the difference between runny honey and soft set honey? 

All honey starts off as clear or 'runny' honey. Some honey types set rather quickly and are best enjoyed as natural set honey. Our runny honey keeps its liquid consistency and soft set honey has the same delicious taste but in a buttery texture.

Is your Honey pasteurised?

Our honey is unpasteurised. We provide you with 100% raw honey coming straight from bee hives. It’s locally sourced and contain a lot of health benefits and enzymes which helps you maintain a healthy life.

Do you add any additional ingredients, such as sugar, to your honey?

Nope, definitely not. Nothing is added or taken away from our honey. Our honey is 100% raw, pure and natural honey. Containing a lot of enzymes and also pollen which helps you be your best self.

Does honey have an expiry date?

Your honey may crystallise but it should never really go off – this is due to its high content of natural sugar. We print best before dates on all of our products and recommend that you eat them before the suggested date. In 2012, it was reported that the world’s oldest honey had been discovered unspoilt in 2003 and archaeologists estimate the honey is about 5,500 years old. Three types of honey were found – meadow flower, berry and linden.

How should I store my cut comb?

We recommend storing your cut comb in a dry place at room temperature with the container securely sealed. Once opened you should store the cut comb in the same way.

Why can't I feed honey to my baby less than one year of age?

It’s recommended that honey should not be given to infants under one year of age because of the rare possibility of being infected with the bacteria that causes botulism (Clostridium botulinum). Once a toddler reaches one year old, their digestive system is mature enough to kill any botulism.

Is it ECOCERT certified?

No, we are not ECOCERT certified but we are regulated by other legal bodies such as Salsa food Accredited etc.

Is your honey raw honey?

Yes, we proudly say that our honey is 100% raw that we sourced from local beekeepers. It retains natural enzymes and nutrients and have all the beneficial properties, natural flavour and texture.

Do your beekeepers feed sugar to their bees?

Our beekeepers at Local Honey Man UK follow ethical and sustainable practices, and they do not feed sugar to their bees. The bees are allowed to forage for nectar and pollen in their natural environment.

How can I test my honey?

To test the authenticity of your honey, you can perform a simple at-home test called the water test. Fill a glass with water and add a spoonful of honey. If the honey dissolves in the water, it may be adulterated with sugar or other substances.

Does raw honey expire or go off?

Raw honey has a virtually indefinite shelf life if stored properly. Over time, however, it may crystallize or thicken, which is a natural process and does not affect its quality or safety.

How do I store and use my Honey/Pollen/Propolis?

To store pollen and propolis, keep them in airtight containers in a cool, dark place away from direct sunlight and moisture. This will help preserve their freshness and potency. Honey needs to be store in a cool dark cupboard at room temperature. Honey doesn’t need to be stored in the refrigerator.

I just received a jar of the same type of honey I had in a previous order. Why does it taste/look different?

Local Honey Man takes pride on no 2 jars being the same, we give you raw honey as the bees and nature give it to us. The taste and appearance of honey can vary depending on the season, floral sources, and geographical location where the bees collected the nectar. These natural variations can result in differences in taste, colour, and texture from batch to batch.

Which honey is the best honey?

So, different honey’s provide different flavour and we love all our products so can’t choose. So, it varies from person to person and every other honey has its benefits like golden honey may be used for hay fever, lemon & ginger for sour throat, So, each one is best in their own right.

Where does the honey come from?

At Local Honey Man UK, we pride ourselves on sourcing our honey from local bees, local beekeepers across the UK. We work closely with beekeepers who follow sustainable and ethical practices to ensure the highest quality honey for our customers.

My regular honey is out of stock, will you get any more?

Honey can go out of stock because we source it from local beekeepers and sometimes it takes some while to reach us for due to varying seasonal changes, but it will always get restocked. Pop your email into our out of stock notification box on each product to be alerted once its back in stock

Is local honey better for curing hay fever?

Some people believe that consuming raw local honey can help alleviate allergy symptoms, such as hay fever, as it may contain small amounts of pollen that can help build up immunity. It works through a process called desensitization.  Local Honey Man’s raw honey is sourced from local bees, which may contain pollen from a variety of different pollen producing plants that are known to offer relief from allergies

How can I order bulk or wholesale quantities of honey from you?

You can order bulk quantities of honey from us by emailing us at Send us the quantity you want, the type of honey and we will come back to you with a quote

Do you have any offers or discounts?

We do have offers and discounts from time to time. To get updated about this information you need to subscribe to our email or follow us on our socials.

There was a problem with the order I received. What should I do?

If there is a problem with your order please email and we’ll get back to you as soon as possible and try to resolve any issue to the best of our ability.

I've just received my order, and some honey has leaked from the jar, is my honey safe to eat?

If some honey has leaked from the jar during shipping, the honey should still be safe to eat as long as the jar and seal are intact. It is recommended to clean the jar and store the honey properly to prevent further leakage.

Is your packaging environmentally friendly?

At Local Honey Man UK, we are committed to sustainability and use environmentally friendly packaging whenever possible. Our packaging materials are recyclable, and we strive to minimize our environmental impact throughout our production and distribution processes.

Where are you located? Can I visit?

We are located at 67-69 Sutherland Road, London, E17 6BH and yes you can visit us during our opening hours, 8:30am-5:30pm. 

How can I buy your honey?

You can go to our website and buy our honey. It’s as simple as that. this link will take you straight to our honey jars or you can visit us on our shop which is based at 67-69 Sutherland, London, E17 6BH.

Are you regulated by any official bodies?

Yes, we are regulated by two very pristine organisations which are Salsa Food Accredited and Food Standard Agency and we are proud to say that we take our regulation and hygiene standards very seriously 

Where is my order?

When your order is dispatched from our side, you’ll get a confirmation email with a tracking number where you can track your parcel. You just need to go to the Royal Mail website; put in your tracking number and it’ll show you where is your parcel and when it will reach you.

My order contained the wrong items or is damaged

You need to register your complaint at and we’ll get back to you as soon as possible and try to resolve the complaint to the best of our ability.

I want to stock your honey in my shop.

If you are interested in stocking our honey products in your shop, please reach out to our team at Local Honey Man UK at We welcome partnerships with retailers who share our values of sustainability, quality, and ethical sourcing.

How much is shipping, and do you ship worldwide?

The shipping varies according to the weight of the parcel, and we are very proud at Local Honey Man to say that we do ship worldwide, and the cost varies depending on the location and weight of your parcel.

What are our shipment times to the UK?

We deliver all our parcels through Royal Mail. It’s one of the most trusted parcel services in the UK. The standard shipping would take 1 to 2 days to deliver all over the UK.

What are our shipment times to Europe & ROW?

We deliver all our parcels through Royal Mail. It’s one of the most trusted parcel services in the UK. According to the Royal Mail if it’s International Economy the parcel would take 2 weeks but if it’s Internationally signed it would take 3-5 days. Depends on the service you choose.

What are our shipment costs?

The shipping varies according to the weight of the parcel, and we are very proud at Local Honey Man to say that we do ship worldwide, and the cost varies depending on the location and weight of your parcel and will be calculated at the end of the checkout.

What type of products does free shipment apply to?

Free shipment only applies to our honey jars. We as a business try to provide our customers with as much relief as possible and want everyone to enjoy our products but we also want to be profitable so we can only provide it on our honey jars. We hope with time we can provide it with other products too.

How much quantity does free shipment apply?

Free shipment applies to orders of 60 pounds or more. Free shipment only applies to our honey jars and not our buckets as we already provide our buckets at a fairly good rate and as business, we cannot provide you with free shipment on these as it would not be profitable for us.